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HellFleet
Pass Program FAQ

 

HellFleet Pass Program FAQ
Save Your Ship! Buy a Pass!

What does a HellFleet Pass buy me?

The HellFleet Pass Program permits individuals, corps, or alliances to purchase blue/NAP standings from HellFleet for a fixed period of time. During that time passholders may operate freely without aggression from us. A Pass does not include protection services or combat support from us, although we may choose to supply them upon request in some circumstances.

How long is my pass good for?

A HellFleet Pass is good for 30 days from the date of purchase. Normally you will be contacted by a HellFleet member regarding renewal when your expiration date nears. However, it is your responsibility to contact us regarding renewal if we don't contact you first.

How soon will standings be set?

New passholder standings will be set as soon after your Pass purchase as possible. In the interim, please join our in-game channel GLOMP Customer Service. You'll be notified when standings are set. Even after standings are set, we encourage you to remain in our customer service channel for easy communications--such as for confirming your ship name if we see you on our d-scanners.

What if I pew-pew a HellFleet member?

Any non-consensual aggression initiated by a passholder--even if accidental--toward a HellFleet member will immediately void your pass, result in a standings reset, and subject you to aggression by us. We suggest that you set HellFleet blue at the appropriate level of organization for the type of Pass purchased.

What does a HellFleet Pass cost?

Individual Pilot (based on pilot "born on" date)
0-2 months old, 2M
2-6 months, 5M
Oover 6 months, 10M

Corporation
Less than 25 members, 25M
More than 25 members, 50M

Alliance
100M

I bought a HellFleet Pass but don't need it anymore. Can I get a refund?

HellFleet Pass fees are non-refundable.

I got attacked by a HellFleet member but I have a Pass! WTF?!!!

HellFleet members are required to stay familiar with our Passholder List and check GLOMP Customer Service before aggressing anyone. However, people make mistakes--particularly in the short time between when you purchased your pass and standings are set. If you have a complaint about a HellFleet member not honoring your pass, please contact Mynxee. We'll get the situation sorted out and compensate losses for any legitimate complaint.

 

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